spreadsheet Open Spreadsheet
Payments

Why There Are Two Payments

New shoppers are sometimes surprised to pay twice. It is simpler than it looks: the first payment covers the product cost so the agent can buy it; the second covers international shipping, which can only be calculated after the item reaches the warehouse and its real weight is known.

This split is what makes consolidation possible — you can order several items, let them gather at the warehouse, then pay a single shipping fee for the whole parcel.

FAQ

Can I pay shipping up front?
No — accurate shipping depends on the packed weight and the line you choose, both known only after your items arrive at the warehouse.