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Shipping & delivery

Customs, Duties and Restrictions

International parcels may pass through customs, and some destinations charge import duties or taxes. These are set by your own country, not by the agent, and are your responsibility as the receiver.

You are also responsible for making sure your parcel’s contents and destination comply with local laws. Restricted goods can be held or returned, so check the rules for your country before ordering anything unusual.

FAQ

Will I be charged duty?
It depends on your country’s thresholds and the parcel value. Check your local customs allowance to estimate any charges.